Professor Dr. Mario A. Pfannstiel

Vice Dean, Faculty of Health Management

Professor of Business Management in Healthcare

– in particular innovative services and customer services

Programme Director and Academic Advisor:

Master of Digital Healthcare Management (M.A.)

Phone: +49 731 /9762-1621

Location: Main Building B, B.1.11

Neu-Ulm University of Applied Sciences
Wileystraße 1
89231 Neu-Ulm
[Translate to English:]


Mario A. Pfannstiel, is an academic and researcher at the Neu-Ulm University of Applied Sciences. He worked as executive assistant to the medical director in the Heart Centre Leipzig in Germany. At the University of Bayreuth, he worked as research assistant at the Department of Strategic Management and Organization. He received his doctorate from the Faculty of Social Sciences and Economics and the Chair of Management, Professional Services and Sport Economics at the University of Potsdam. His research includes numerous articles, journals and books on management in the healthcare industry. 

Teaching & Lectures

  • Innovation and Service Management
  • Human Resource Management and Organization
  • Descriptive and Inductive Statistic
  • Innovation and Technology Management (Master)
  • Empirical Social Research (in the past)
  • Practice Block and Internship Orientation (in the past) 
  • Scientific Working Techniques (in the past)

Education & Certificates

  • Master of Arts in Healthcare and Social Facilities Management
  • Master of Science in Patient Management
  • Diplom in Social Management with the major subject Finance Management
  • University teaching certificate of the Bavarian universities


  • Innovative services and products in healthcare
  • Digitalization, Artificial Intelligence, mHealth, eHealth, Technologies 
  • Access to innovative services, products, and infrastructures
  • Unterstanding the digital world of work in its multidimensionality
  • Opportunities for innovative sustainable research and development