This book explores the dynamic intersections of creativity, design, and innovation in healthcare, presenting novel service design solutions from experts in the field. The contributors tackle pressing challenges, share insights, and highlight innovative approaches. With a multidisciplinary perspective, this book serves as a bridge between theory and practice, offering in-depth reflections and actionable strategies aimed at enhancing patient-centered care. It is intended for healthcare professionals, researchers, and policymakers, and is designed to accelerate substantial change in the healthcare sector. Whether through exploring new approaches or reimagining traditional healthcare paradigms, the contributions emphasize the vital role of creativity, design, and innovation in shaping the future of healthcare.
The latest book by Prof. Dr. Mario Pfannstiel brings together 29 contributions from renowned authors across 20 countries (Australia, Belgium, Denmark, Germany, England, Estonia, Finland, India, Italy, Japan, New Zealand, Norway, Portugal, Switzerland, Sweden, Singapore, South Africa, Turkey, USA), highlighting the international significance and lasting success of the book series in the healthcare services sector. The extraordinary response to this series has enabled the publication of four successful previous volumes, which are regarded as pioneering reference works. Some authors have participated in the book series for the second, third, fourth, or even fifth time. This ongoing collaboration highlights the commitment of the 93 experts to advance innovative approaches in healthcare and to promote knowledge exchange across national borders. The created books have left their impact in many healthcare programs around the world so far (including, among others, in Brazil, Canada, Greece, Ireland, Mexico, Netherlands, Nigeria, Philippines).
Publication Details
Pfannstiel M. A., Kueh C., Palozzi G. (Eds.) (2025): Service Design, Creativity, and Innovation in Healthcare. Springer Nature, Cham, Switzerland. Available online at: link.springer.com/book/9783031657658
The book can be purchased directly from Springer. Students of HNU can download and view the collection free of charge through this link (opens in a new window). Additionally, the book will soon be available for loan in the HNU library.
About the Editor
Prof. Dr. Mario A. Pfannstiel is Professor of Business Administration in Health Care at the Faculty of Health Care Management at HNU
